πŸ’¬ After-Sales Support | PINIRELUXE

At PINIRELUXE, we are committed to providing clear, fair, and reliable after-sales service, ensuring every customer can shop with confidence and peace of mind.


πŸ“ Size & Care Guides

To help you choose and maintain your items properly, please refer to:


✨ Our Service Commitment

  • ⏱ Response within 24–48 hours

  • πŸ’¬ Clear communication & efficient resolution

  • πŸ“± Multi-channel support (Email / WhatsApp / Telegram)


πŸ“¦ Order Support & Pre-Shipment Service

Before shipping, we will send real photos or videos of your purchased items (jewelry / bags) to your WhatsApp for confirmation.
Please keep an eye on your messages to ensure a smooth and accurate delivery experience.


πŸ“² Need Help? Contact Us Anytime

If you have any questions about your order, sizing, or product care, feel free to reach out to our support team:

πŸ“§ Email: info@ponireluxe.top
πŸ“± WhatsApp: +852 5911 5947
πŸ’¬ Telegram: @PONI1888

For detailed return and refund conditions, please refer to our
πŸ‘‰ Refund & Returns Policy


✨ Thoughtful service. Transparent process. Trusted experience.